The Quick Version: if you are trying to find a unique engagement ring or special anniversary present, Leibish & Co. has actually a robust inventory of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run business has-been functioning online since 1998 with a personal touch which has had made repeat company worldwide. Leibish & Co. makes it easy buying free rocks or even use their free “Design yours” tool to carry your ideal piece of precious jewelry alive. With many years of expertise and solid design under its strip, Leibish & Co. is on the brink of increasing the inventory to watches and other accessories.
Whenever Leibish Polnauer founded his first web diamond company in 1998, it got almost the full time to upload just one image and description to their website â but he had been a visionary exactly who noticed possible inside fledgling arena of ecommerce. “as he sees the possibility in a notion, he can try everything in his power to progress with it,” said Benji Margolese, Director of information promotion for Leibish & Co.
Leibish created a fruitful, family-run operation with his girlfriend and kids serving in authority positions. They’ve got grown an effective web business with workplaces located globally. Leibish & Co. is actually a leader in special coloured expensive diamonds and gemstones being difficult to get someplace else. Its expensive diamonds are also conflict-free, and that is a significant factor for a number of shoppers.
“men and women come to us simply because they search something a little various, some thing a bit more unique than the rest of us features,” Benji said.
While Leibish & Co. provides top-notch standard expensive diamonds, the organization specializes in colorful, distinctive precious jewelry. When requested the reason why the organization has actually such increased consumer return rate, Benji easily pinpoints the reason why.
“It is a combination of outstanding services and products, fantastic service, and jewellery crafted towards the highest quantities of brilliance,” he said. “The precious jewelry we make just isn’t your daily, mass-produced brand of product. Every piece is actually tailor-made to perfectly fit the diamond or gem stone plumped for because of the client.”
A family group Affair With individual Service
Leibish & Co. is actually a genuine family business, with Leibish’s nearest and dearest playing essential functions within the business.
Leibish serves as Founder and President on the business, while their wife, Rosi, may be the business’ Events management. Their unique eldest daughter, Chavi, functions as the Lead Jewelry Designer â that will be a massive obligation since custom jewelry comprises over 50percent for the businesses business, Benji stated.
Leibish’s eldest son, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, that is a graduate regarding the Gemological Institute of The united states, will be the fundamental Diamond Buyer for organization. “Shmulik is actually, genuinely, certainly the majority of gifted shade diamond specialists in a,” Benji said.
Leibish’s daughter Itzik will be the businesses COO and runs their New York company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kids, is the company’s CFO.
“as among the longtime members of the team, I can let you know that, even though there isn’t any relationship, they give consideration to me personally, yet others, section of their loved ones,” Benji mentioned. “everyone bring our personal expertise on the company, but collaborate to regularly grow the firm.”
Customers are additionally addressed like family members at Leibish & Co., where the company invests fuel into individual service and revenue. “if you’ve ever dealt with one specific broker, eg, that is the exact same person could always deal with, it doesn’t matter what you’re contacting or composing in approximately,” Benji said. “We don’t trust passing clients to various divisions when they have a concern or particular concern they would like to cope with.”
Consumers originate from all around the World
Leibish features various different types of customers: you can find consumers, which mostly store through the web page, stores, and the ones into the trade company, who typically check out the organizations major workplaces in New York, Israel, and Hong-Kong.
The majority of Leibish & Co.’s customers are from usa. Its then most widely used market is actually Canada, with the uk, Australian Continent, Hong Kong, therefore the remainder of European countries.
Clients at every level of life shop at Leibish & Co., though most are amongst the years of 35 and 54, Benji stated. Moreover, the business garners more or less 300,000 site check outs monthly â and keeps most of the customers finding its way back.
“With over a 70% return customer standing, we stay being among the most popular organizations in our market,” he stated.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. holds top-quality jewelry, and keeps inventory flexibility, especially for on-line customers, Benji said. The organization sells numerous loose diamonds and valuable gems, but its important items are personalized precious jewelry productions.
“We hold a big selection of multicolor diamond and gem stone jewellery, which includes with the rarest colors actually observed,” the guy stated. “the audience is known best by all of our bread-and-butter items â yellowish diamond and red diamond wedding bands. However, we offer diamond jewelry of nearly every color, and important gemstones â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, too, but all of our expertise is within the arena of color.”
For clients that one thing in your mind and need help making it a reality, Leibish & Co. offers a “Design your personal” precious jewelry device, which Benji mentioned is actually the most widely used item.
“normally, when shopping for a special piece, men and women often wish particular stones and placing styles they will have currently dropped in deep love with,” the guy said. The “Design a” device allows consumers to create a bit using the rock, setting, and material of these option.
“It allows these to bring their dreams alive â with our knowledge in artistry,” Benji informed us.
Add-ons & brand-new on line Tools available for Leibish & Co.
whilst looks forward to the long term, Leibish & Co. is actually slowly shifting toward higher-ticket products and a lot more item variety. The firm seems comfortable branching over to new product lines because of the devotion and passion it applies to most appropriate their present designs.
“There is talked-about introducing many different add-ons â like deluxe watches, handbags, and even pens,” Benji stated. “But we made a decision to hold back until we 1st perfected our very own major distinctive line of item, and that’s diamonds.”
Leibish & Co. normally researching ways to continue mastering the preferred web site, too. A good way it intends to boost its internet based experience is through adding augmented truth characteristics, that may offer virtual consumers a lot more of an in-store knowledge.
As an organization having its origins in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional industry which views modification since the exemption, perhaps not the rule.